Managed
IT Services
Investing in proactive support, standardized processes, and strong cybersecurity not only saves your company money—it also protects your reputation, strengthens your security posture, and boosts operational efficiency by helping you avoid costly downtime.
ZOOMFONE
MANAGED SERVICES
In today’s fast-moving business world, managing IT infrastructure and cybersecurity is costly, complex, and time-consuming.
Most organizations simply don’t have the internal resources to handle it all — and that’s exactly where Zoomfone comes in.
We’re here to support you. Our managed services are designed to help organizations like yours:
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Reduce operational costs
Boost efficiency
Enhance security
— all without the burden of day-to-day IT management.
WHY ZOOMFONE?
Proven Performance
We’ve invested in the processes, procedures, and technologies that allow us to perform at a higher level — for you.
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Using the Microsoft Secure Score as a benchmark, our customers consistently achieve scores higher than the average of the top 20% of companies — a clear indicator that we deliver on our promise.
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What Makes Us Different
We follow a proven Technology Success Model — a four-layered approach designed to ensure your IT environment is not only functional, but also strategic, secure, and future-ready.
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1. Operational Excellence
We take care of the essentials so you don’t have to:
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Canada-based service desk with easily reachable live agents.
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24/7 monitoring
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Patching and updates
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Proactive and reactive issue resolution
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You’ll have peace of mind knowing your systems are running smoothly and your team has reliable support when they need it.
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2. Security and Technology Standards
We implement and maintain industry-aligned standards that keep your organization:
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Productive
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Secure
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Resilient
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These standards form the foundation of a stable, compliant IT environment — reducing risk and improving performance.
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3. Technology Alignment Management
You’ll be assigned a dedicated Technology Alignment Manager who works closely with your team to:
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Continuously align your systems with evolving best practices
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Identify and close technology gaps
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Recommend improvements that keep you ahead of the curve
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This ensures your IT evolves with your business.
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4. Executive Business Reviews
We meet with you regularly to conduct Executive Business Reviews, where we:
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Analyze performance and security metrics
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Review strategic goals and technology alignment
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Help you make informed, forward-thinking decisions
These sessions give you a clear view of your IT landscape and empower you to plan confidently for the future.
CYBERSECURITY FOCUS
Cyberattacks are becoming more frequent — even trusted companies are vulnerable. At Zoomfone, our mission is not only to keep you operational, but to protect you from becoming a victim of cybercrime.
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And if an incident does occur, we ensure you’re in the best possible position to overcome it.​​​
Security & Performance Enhancements
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Operating System Hardening
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Conditional Access
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EDR (Endpoint Detection & Response)
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SOC (24x7 Security Operations Center)
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Dark Web Monitoring
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Email Security
We layer technologies to protect your inbox and your reputation.
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AI-Powered Email Security
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Executive Spoofing Prevention
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Training Program
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DMARC Implementation
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Penetration Testing
We simulate real-world attacks to uncover vulnerabilities — helping you fix issues before they’re exploited.
This is often required for:
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Compliance
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Cyber insurance
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Board oversight
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Cyber Insurance Made Easy
We’ve aligned our tools with Kaseya CyberSure, helping you:
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Get cyber insurance faster
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Skip lengthy questionnaires
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Qualify for lower premiums
It’s a fast-track pass to protection — without the usual hassle.
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Automation That Works for You
We continually add automations to improve consistency and simplify your experience.
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Automated Provisioning
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Automated Printer Deployment
PARTNER WITH US
End-to-end IT support — from service desk to strategic planning
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Stronger cybersecurity posture — with layered protection and proactive monitoring
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Operational efficiency — through automation and streamlined provisioning
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Technology alignment — ensuring your systems evolve with industry best practices
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Executive-level insight — via regular business reviews to guide smart decisions
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Simplified cyber insurance — with pre-qualified tools that reduce cost and complexity
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Peace of mind — knowing your IT is secure, compliant, and future-ready
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At Zoomfone, we don’t just manage your IT — we empower your business.
Our team is committed to helping you stay secure, efficient, and strategically aligned with the future of technology.
Whether you're scaling, securing, or streamlining, we’re here to make sure your technology works for you — not the other way around.
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Let’s build a smarter, safer, and more resilient future together.
